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All tickets are non-exchangeable, non-refundable. No refunds or date changes will be issued for bookings if you are no longer able to attend.

Tickets can be given to friends and family, the name on the booking does not need to be changed.

Height restrictions apply to all of our rides. Please note that any ride or attraction may be closed or removed, under repair or unavailable any time due to operational reasons.

Some rides may not be suitable for people who are pregnant or who have neck and back pain or heart problems.

Please check the website for opening dates and times before setting off to visit. Dates and times do vary throughout the season for all our various attractions.